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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Valerie Caldwell

October 8, 2026

5 out of 5 rating by Valerie Caldwell
"Mary helped me with all my questions and made sure to get the best coverage she could get us for our ranch house and property!! She has great customer service and is very friendly and caring!!! Mary and Kristal truly go above and beyond for my family and I truly appreciate that!!"
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Martin Ruiz

October 7, 2026

5 out of 5 rating by Martin Ruiz
"I have support from Mary today. And everything was taken care on a few minutes"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Midland to know you had such a great experience with us. "
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april robinson

October 7, 2026

5 out of 5 rating by april robinson
"Mary was great!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Brett Heitman

October 2, 2026

5 out of 5 rating by Brett Heitman
"Best team ever had usaa for 25 years,wasted alot of money Mary and Kristel are now saving me mucho denero, always there .no canned/ai program prompts wasting my time welcome to the 1970s again wo ho!!!"
We responded:
"Brett , that makes me smile. It has been great working with you, and we look forward to working with you for decades to come."
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Matthew Hill

October 1, 2026

5 out of 5 rating by Matthew Hill
"Mary was great when making some changes to my auto policy and a claim for personal property. The process was very easy with her help."
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Mike Lockwood

September 30, 2026

5 out of 5 rating by Mike Lockwood
"Kamille was very helpful and kind"
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Caleb Wood

September 30, 2026

4 out of 5 rating by Caleb Wood
"Always easy to work with and very down to earth"
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Denzil West

September 30, 2026

5 out of 5 rating by Denzil West
"Kristel and her team are a joy to work with. They work hard to get us the right coverage for our situation. Kristel is prompt, diligent and responsive. We have been looking for a great agent that could handle all of our business, and she is the best"
We responded:
"Thank you, that is why we are here. We want to make sure you have the coverage that is tailored for you and your family. The joy was all ours. "
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Nicole Wood

September 29, 2026

5 out of 5 rating by Nicole Wood
"They are all so friendly. They really helped me with my homeowners insurance and car insurance. What an amazing team! Big shout out to Mary for being there to help me with everything."
We responded:
"Dear Nicole, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
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Randy Crutchfield

September 29, 2026

5 out of 5 rating by Randy Crutchfield
"Great service thanks"
We responded:
"Thanks so much for the amazing review, Randy! We really appreciate your support here in Midland. Just reach out anytime if you need us - we’re here for you. "
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Ethan Bell

September 29, 2026

5 out of 5 rating by Ethan Bell
"Mary helped me save a bunch on my auto, renters, and life policies! She made the process effortless! Highly recommend her!"
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G. Orozco

September 29, 2026

5 out of 5 rating by G. Orozco
"Mary is a great insurance agent. She’s always friendly, helpful, and easy to work with. I really appreciate how she takes the time to look for the best options, not only in price but also in coverage and benefits. She truly makes the process feel personal and simple."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Vesheromo Ramirez

September 29, 2026

5 out of 5 rating by Vesheromo Ramirez
"Mary at State Farm is wonderful! She is always friendly, patient, and very helpful. She takes the time to answer my questions and makes everything easy to understand. I truly appreciate her excellent customer service!"
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Johnathan

September 29, 2026

5 out of 5 rating by Johnathan
"Honestly one of those best Insurance Company experiences I have ever had . I have multiple auto and multiple homeowners policies with them now and Mary has been fantastic. She has gone above and beyond to help me save money on insurance. Can’t recommend them enough!"
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Garrick Clayton

September 29, 2026

5 out of 5 rating by Garrick Clayton
"Mary is amazing. Very personalized service and attention to individual needs."
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Chris

September 28, 2026

5 out of 5 rating by Chris
"Recently got home owners insurance and wound up switching my vehicles as well. Mary and everyone else at Kristel Tate State farm made the process quick and easy. Thank you!"
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Alley Williams

September 26, 2026

5 out of 5 rating by Alley Williams
"Would recommend! Mary was quick and helpful!"
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Rickey Hense

September 25, 2026

5 out of 5 rating by Rickey Hense
"Mary is an excellent renters insurance agent she helps you out with everything you need and I would recommend you guys getting her"
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Benny Gonzalez

September 24, 2026

5 out of 5 rating by Benny Gonzalez
"Vehicle insurance"
We responded:
"Thanks so much for the amazing review, Benny! We really appreciate your support here in Midland. Just reach out anytime if you need us - we’re here for you. "
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Alexander Hernandez

September 23, 2026

5 out of 5 rating by Alexander Hernandez
"Very helpful ☺️"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Maria Saucedo

September 21, 2026

5 out of 5 rating by Maria Saucedo
"Mary was a big help on my auto insurance. Really great services!"
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Nestor Pulido

September 16, 2026

5 out of 5 rating by Nestor Pulido
"Mary es muy buena atendiendo a sus clientes y siempre está a tu dispocision 100% recomendada💯"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Kristel Tate, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Midland. "
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My life My choice

September 15, 2026

5 out of 5 rating by My life My choice
"I'm glad I switched to this insurance especially with te help of Arcy. She was patient enough to explain everything to me and took the time to go through everything that I needed aswell.

Thank you"
We responded:
"Thank you for the 5 Star review. I am so glad Arcy was able to make sure you had the right coverage for your family. We pride ourselves in making sure that our customers understand all of their options. If you ever need anything or have any questions, please reach out. We look forward to working with you for years to come. "
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Louisana Rojo

September 14, 2026

5 out of 5 rating by Louisana Rojo
"Arch was a pleasure to work with!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cassandra Medellin

September 14, 2026

5 out of 5 rating by Cassandra Medellin
"Arcy was so helpful fast and efficient. Gave me hope and made my insurance so much more affordable than my last insurance. Skip farm bureau and come here for your insurance needs."
We responded:
"Hi, Cassandra we know shopping insurance is not fun. I am glad you had a great experience working with Arcy. "